What is MyResults ATT or ATT My Results and How does it Work?

ATT My Results is a secure online portal created by AT&T to give employees, former employees, retirees, contractors, and authorized users easy access to work-related information, payroll details, benefits, employment documentation, performance reports, and other HR resources.

The platform is commonly referred to as MyResults ATT, and it is designed to centralize employee data management under one digital roof. and Shift App ATT is a mobile and desktop workforce management application developed specifically for employees and supervisors at AT&T.

The platform goes beyond a simple login tool. It functions as a personalized workplace dashboard that stores financial, professional, and organizational resources.

Understanding ATT My Results is essential for anyone associated with AT&T—whether active staff, external partners, or retired professionals. The portal improves workforce communication, ensures security, and simplifies employee access to critical work-related services.

This guide provides a complete breakdown of MyResults ATT, its features, how it works, how employees can access it, troubleshooting login, benefits, security protocols, and frequently asked questions.

What Is ATT My Results?

ATT My Results is AT&T’s official employee self-service portal. Through this online platform, users can access the following:

• Payslips and payroll information
• HR documents and personal details
• Employee benefits and healthcare plans
• Training materials and company policies
• Retiree and pension-related information
• Sales and performance metrics (for sales staff)
• Tax forms such as W-2 and related documents

The purpose of MyResults ATT is to give users complete control over their employment information without needing HR assistance. AT&T employees can check their benefits, download forms, request leave, or get internal updates instantly.

Why Was MyResults ATT Created?

AT&T has a large and diverse workforce spread across multiple cities and countries. Manual HR processes would be chaotic, inefficient, and expensive. Therefore, ATT My Results was created to support:

• Workforce automation
• HR cost reduction
• Faster information access
• Employee privacy and security
• Self-service convenience
• Centralized company communication

The portal saves time by allowing users to retrieve essential information independently. It also plays an important role in data protection and compliance by replacing paper-based processes.

How Does MyResults ATT Work?

MyResults ATT works as a self-service platform accessible through secure login credentials. Here’s how the platform functions:

User Registration

New employees are registered in the system by HR. Each user receives a User ID, global login credentials, or token-based authentication depending on their role.

Secure Login Authentication

Users access the portal through personal IDs and unique passwords. Some functions may require two-factor authentication or mobile verification.

Dashboard Access

Once logged in, the user lands on their customized dashboard displaying options such as payroll, tax forms, benefits, personal info, corporate updates, and resources.

Self-Service Data Management

Users can update personal details, download documents, submit requests, and analyze performance metrics.

System Syncing With HR Database

Every change within ATT My Results syncs directly with AT&T’s HR database, ensuring real-time updates.

The process is straightforward, but highly protected. The portal uses industry-level cybersecurity systems to protect employee data.

Who Can Use ATT My Results?

Not everyone can access ATT My Results. The portal is dedicated to specific user groups including:

• Active AT&T Employees
• AT&T Retirees
• Former Employees (Limited Access)
• External Contractors
• Authorized Vendors
• Business Partners Who Require Results or Workforce Reports

Inactive employees may lose access to certain features such as payroll, while retirees get enhanced benefits data. Restricted access ensures security and compliance standards are maintained.

How to Log Into the AT&T Access Employee Portal (ATT MyResults Login Guide)

If you are an AT&T employee, retiree, or former staff member, you can access work-related information such as payroll, benefits, schedules, and internal tools through the AT&T Access Employee Portal, also known as ATT MyResults. Logging in is easy if you follow the right steps.

Steps to Log Into the AT&T Access (HR Access) Employee Portal

1. Go to the official login page
   Visit the AT&T HR Access website: https://access.att.com (AT&T employee login portal).
2. Choose your login type
   • Active Employee
   • Former Employee
   • Retiree
   • Dependent or Family Member
3. Enter your AT&T User ID (Global Logon) and Password
4. Complete Two-Factor Authentication
   You may receive a security code via text, voice call, or authentication app.
5. Click “Sign In” to access your ATT MyResults dashboard

What You Can Access Inside the AT&T Employee Portal

• Payroll & Direct Deposit details
• Work schedule & attendance records
• Benefits & retirement information
• Company news & HR updates
• Internal employee tools & communication system

Troubleshooting AT&T Employee Login Issues

If you cannot log in to ATT MyResults:

• Use “Forgot Password” or “Forgot User ID”
• Check internet browser compatibility & clear cache
• Ensure two-step verification is completed
• Contact AT&T HR OneStop helpdesk for support

Key Features of ATT My Results

1. Payroll and Compensation Data

MyResults ATT allows employees to view:

• Monthly salary slips
• Overtime and bonus payments
• Adjustments or deductions
• Salary history and forecasts
• Direct deposit and payroll account settings

Users can download or print payroll documents without contacting the HR office.

2. Benefits and Retirement Tools

Through ATT My Results, users can manage:

• Health insurance details
• Disability plans
• Retirement savings and pensions
• Dental and vision plans
• Financial assistance packages
• Medicare and retiree options

Retirees find the portal extremely useful for checking pension payouts and modifying health benefits.

3. Employee Performance Data

Sales and corporate employees get access to:

• Targets and quotas
• Performance reports
• Sales analytics
• Achievements and incentive programs
• Supervisor evaluations

This helps them improve productivity and make informed decisions.

4. Training and Development Programs

Employees can use MyResults ATT to:

• Enroll in internal training
• Access learning materials
• Get certifications
• Track progress
• Receive career guidance

This feature supports professional growth.

5. HR Document Access

Users can easily retrieve:

• W-2 and tax forms
• Employment verification letters
• Policy documents
• Promotion details
• Work schedules

These functions minimize HR workload and empower employees with instant access.

6. Easy Communication with HR

The portal allows users to:

• Send HR requests
• Upload forms digitally
• Receive alerts
• Access HR assistance virtually

This simplifies workplace communication.

How to Login to MyResults ATT?

Here are the steps to access ATT My Results:

Step-by-Step Login Process

1. Visit the official AT&T employee portal login page.
2. Enter your User ID/Global Login ID.
3. Type your Password.
4. If requested, enter the two-factor authentication code sent via SMS or app.
5. Click Login/Sign In.
6. View the dashboard and select the option you need.

System Requirements for Using ATT My Results

To run smoothly, ensure:

• Up-to-date browser (Chrome, Edge, Firefox, etc.)
• Stable internet connection
• Enabled JavaScript
• Clear cookies/cache if login fails
• Mobile app authentication (if requested)

Why Do Some Users Get Locked Out?

Users may temporarily get blocked due to:

• Multiple incorrect password attempts
• Expired credentials
• Account inactivity
• Unauthorized device access
• Password policy violation

Users can recover access using the self-service password reset tool.

How to Reset Password on MyResults ATT?

Password Recovery Steps

1. Go to the login page.
2. Click Forgot Password / Reset Password.
3. Enter your User ID.
4. Choose a verification method (email, SMS, or authenticator).
5. Enter the verification code.
6. Create and confirm a new password.
7. Login again using the updated credentials.

Password Rules on ATT My Results

Passwords must:

• Contain letters, numbers, and symbols
• Avoid personal information or simple sequences
• Be changed periodically to maintain security

Ignoring rules may cause login issues.

Security Features of MyResults ATT

Data Encryption

Information exchanged between the user and portal is encrypted using advanced protocols, preventing unauthorized access.

Two-Factor Authentication (2FA)

Some features require:

• SMS codes
• Email verification
• Mobile authentication apps

These steps protect sensitive payroll and benefits information.

Role-Based Access Control

Only authorized users can see certain information. For instance:

• Sales dashboards are limited to sales staff.
• Contractor access is limited to assigned projects.
• Retirees get benefits sections only.

This prevents data misuse.

Automatic Logout

The system logs out users automatically after inactivity. This reduces vulnerability from forgotten open sessions.

Advantages of Using ATT My Results

• Quick self-service access
• Easy payroll downloads
• Better control over benefits
• Real-time communication with HR
• Simplified onboarding and training
• Enhanced data privacy
• Smooth retirement management
• Improved work efficiency

The platform creates a modern workplace experience for all AT&T members.

What are the Benefits of Using MyResults ATT or ATT My Results?

Using MyResults ATT (or ATT My Results) provides AT&T employees, retirees, and authorized contractors several meaningful benefits that strengthen workplace efficiency and personal data management. The portal blends convenience, security, and user-controlled access to crucial employment resources. Below are the key benefits:

1. Total Control Over Employment Information

Users can update personal details, download HR documents, and review their payroll data without waiting for HR support. This instant access improves transparency and reduces dependence on internal departments.

2. Quick Access to Payroll and Tax Forms

Employees and retirees can easily view and download salary statements, tax documents, and historical payment records. This saves time during tax filing and reduces paperwork.

3. Improved Handling of Benefits and Retirement Plans

Through ATT My Results, users can manage healthcare plans, retirement options, and pension-related details at their own convenience. Retirees particularly benefit from simplified access to updated pension and insurance programs.

4. Secure and Reliable HR Communication

Instead of emailing confidential requests, users can securely message HR departments through the portal, reducing the risk of privacy breaches. Notifications, alerts, and updates are delivered in real time.

5. Efficient Career Management and Training

The system helps active employees access training modules, track certifications, monitor sales performance, and review evaluations. These tools help workers grow professionally and stay aligned with company goals.

6. Reduced HR Workload and Faster Processing

Because employees manage their own data, HR teams spend less time on manual tasks. This leads to faster approvals, quicker document access, and a smoother workflow for everyone.

7. Endless Accessibility from Anywhere

Whether someone is on a mobile phone, at home, or post-retirement, ATT My Results offers anytime access. This 24×7 availability supports remote work, travel, and post-employment needs.

Common Problems and Troubleshooting MyResults ATT

1. Login Page Not Loading

Solution:

• Check internet connection
• Refresh browser
• Clear cookies
• Try another browser

2. Forgot User ID

Solution:

• Contact HR support
• Validate user identity
• Receive ID via email/official channel

3. Authentication Code Not Received

Solution:

• Check phone network
• Try “Resend Code”
• Use email instead of SMS
• Ensure device is not blocked

4. Restricted Access

Some options only open for:

• Active employees
• Authorized contractors
• Retirees with valid credentials

Inactive or unauthorized users must contact the HR department.

MyResults ATT for Retirees

Retired AT&T employees can use the portal to:

• View pension information
• Receive payment updates
• Manage healthcare options
• Update beneficiary information
• Modify contact details

Retirees typically rely on ATT My Results for healthcare policies and pension management.

MyResults ATT for Contractors

Contractors may have limited access to:

• Project reporting tools
• Communication channels
• Work-related resources
• Performance updates

Access varies depending on contract type and supervision needs.

Conclusion

ATT My Results provides a seamless and secure way for employees, retirees, and authorized partners to manage their work-related information anytime and anywhere. From payroll access to benefits management and HR communication, the platform centralizes essential resources under one digital hub. As AT&T continues to evolve technologically, MyResults ATT remains an important tool for improving workforce transparency, convenience, and productivity.

Frequently Asked Questions (FAQs)

What is ATT My Results used for?

It is used for payroll management, benefits tracking, HR communication, training access, and personal data management.

Who Can Access MyResults ATT?

Active employees, retirees, former workers, contractors, and authorized business partners.

What Do I Do If I Forget My Password?

Use the reset password option on the login page and follow authentication steps.

Is ATT My Results Secure?

Yes, it uses encrypted data exchange, two-factor authentication, and role-based access controls.

Can Retirees Log In to the Portal?

Yes, retirees access pensions and healthcare benefits through the platform.

Can Contractors View Company Payroll?

No, contractors usually get limited access based on their project.

Why Can’t I Access MyResults ATT From the Office Network?

Your device or IP might require special permissions. Contact IT or HR support.